Effective Date: 1st December, 2024
Welcome to Sadak Sathi (“we”, “our”, or “us”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services — including our website https://sadaksathi.com, our application https://app.sadaksathi.com, and related APIs https://api.sadaksathi.com (collectively, the “Platform”).
By using our Platform or logging in through third-party accounts (like Google), you agree to this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We collect information to provide and improve our services. This may include:
a. Information You Provide
- Name, email address, phone number, and other profile details when you register or log in.
- Content or data you submit through forms, feedback, or contact requests.
b. OAuth / Third-Party Login Information
When you log in using Google or other providers, we may receive:
- Your name, email address, profile picture, and unique user ID.
- Any other data you grant permission to share via OAuth consent (for example, Google profile information).
We only use this data for authentication and to create your user account.
You can revoke this access anytime through your Google Account settings.
c. Automatic Data (Usage & Logs)
When you use our app or website, we automatically collect:
- IP address, device type, operating system, browser type, and version.
- Time and date of access, pages visited, and actions performed.
- Error logs and performance data to improve reliability.
d. Cookies & Analytics
We use cookies and analytics tools (like Google Analytics) to:
- Maintain sessions and remember user preferences.
- Understand how users interact with the Platform.
You can disable cookies in your browser settings, though some features may stop working properly.
2. How We Use Your Information
We use your personal information to:
- Authenticate and manage your account (OAuth login).
- Provide, operate, and maintain our services.
- Personalize user experience and content.
- Communicate with you about updates, support, and security alerts.
- Analyze performance and usage trends to improve our Platform.
- Comply with legal obligations and enforce our Terms of Service.
3. How We Share Information
We do not sell or rent your personal information.
We may share limited data in the following cases:
- Service Providers: With trusted third-party partners (e.g., hosting, analytics, cloud storage) who help us operate our services.
- Legal Requirements: If required by law, court order, or government request.
- Protection: To detect or prevent fraud, security issues, or potential harm.
- With Your Consent: If you give explicit permission for certain integrations.
All third-party partners are required to keep your information secure and use it only as instructed by us.
4. Data Retention & Deletion
- We keep your personal data only as long as your account is active or needed to provide services.
- When you delete your account or revoke OAuth access, your personal information will be deleted or anonymized within a reasonable timeframe.
- We may retain limited data for legal or regulatory compliance, dispute resolution, or record-keeping.
You can request full deletion of your account data anytime by contacting us at [email protected].
5. OAuth Token & Access Control
When you sign in via Google or other OAuth providers:
- We store access tokens securely using encryption and do not share them publicly.
- Tokens are used only for authentication and never for unauthorized data collection.
- You may revoke access at any time through your Google Account:
https://myaccount.google.com/permissions
After revocation, your account will no longer be linked, and we will delete related session data.
6. Security
We take your privacy and data security seriously.
We use technical and organizational measures such as:
- HTTPS (SSL/TLS) for encrypted communication
- Firewalls and restricted access controls
- Secure cloud storage
- Regular system updates and security monitoring
However, no online service is 100% secure. We cannot guarantee absolute protection against all cyber threats, but we continually improve our safeguards.
7. Your Rights
You have the right to:
- Access and obtain a copy of your personal data.
- Request correction or deletion of inaccurate data.
- Withdraw consent or revoke OAuth permissions.
- Request account deletion or data export.
To exercise these rights, contact us at [email protected].
We will respond to your request within a reasonable timeframe.
8. Children’s Privacy
Our Platform is not intended for children under 13 years of age.
We do not knowingly collect personal data from minors.
If you believe a child has provided us with personal data, please contact us for immediate removal.
9. International Data Transfers
If you access our Platform from outside Nepal, your information may be transferred and processed in other countries where our servers or service providers are located.
We ensure such transfers comply with applicable data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any major changes will be notified via email or displayed prominently on our website.
Continued use of our Platform after updates means you accept the revised policy.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Sadak Sathi
Email: [email protected]
Website: https://sadaksathi.com
Location: Kathmandu, Nepal
